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Outbound Sales KPIs: Tracking Success in Your Digital Sales Journey

Outbound Sales KPIs: Tracking Success in Your Digital Sales Journey 

Outbound sales teams are constantly looking for ways to optimize their efforts and boost performance. Outbound sales require reaching out to potential customers proactively. This can be done through phone calls, emails, or social media platforms (Facebook, LinkedIn, Instagram, etc.). However, did you know that more than 72% sales calls go unanswered?  Like any sales effort, […]

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Crafting the perfect cold outreach email: Tips and examples.

Crafting the Perfect Cold Outreach Email: Tips and Examples

Are you using generic cold email outreach templates to send cold emails? Stop right there. Before you proceed, here are a few must-ask questions that your business needs answers to:  Cold email outreach remains a prominent strategy for generating leads and business development in 2025. Cold emails can help businesses grow by fostering meaningful relationships.

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Inbound vs Outbound Call Centers: Why a Dedicated Team is Key to B2B Growth 

According to a survey, call centers with a First Call Resolution (FCR) rate of 74% or higher can boost your business by 20% and can reduce the average cost per customer service call ranging between $2.70 and $5.60.  With the technology evolving and the world of B2B commerce growing 200 times, the importance of strong

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What is Sales Process Optimization?

Sales Process Optimization: Benefits, Strategies, & Solutions

Many businesses are understandably hesitant to change their sales process, particularly if it’s consistently generating revenue. However, in B2B sales, risk aversion can blind sales teams to open opportunities for sales process optimization to accomplish better revenue with less effort or fewer resources. Plus, B2Bs understand that optimization is important as something that worked six

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