The Munzai Monthly · Issue 09
September 2026
Sales. Support. Scale.
Learn how Munzai boosts efficiency and scales operations.
From the CEO
September brings a different kind of clarity. The clients we work with, the partners we support, the strategies we’ve tested. By now you can see what’s actually working versus what looked good on paper.
This month, we’re focused on doubling down on what delivers real results and being honest about what doesn’t. That’s how you build something sustainable. Not by chasing every opportunity, but by getting really good at the things that matter.
September performance powerhouse
Partner of the Month
SaveOnMacs
SaveOnMacs, a trusted destination for quality refurbished Apple products across Canada, partnered with Munzai to support rapid growth and scale operations. As order volumes increased, they needed reliable support across marketplace management, inventory optimization, and customer experience. We became an extension of their team, building structured processes that let them grow with confidence.
Over the past month, our partnership proved what happens when operational excellence meets scaling ambitions. By handling the complexity of order processing, catalog expansion, and dynamic pricing, we freed SaveOnMacs to focus on growth. The result is a business operating with greater efficiency and confidence, knowing that every order, product, and price change is managed with precision and consistency.
Streamlined operations fueling e-commerce growth.
Featured Client Testimonial
Enviro-Master Services
Some partnerships teach you more than others. Enviro-Master Services came to us with a unique challenge. Their service is valuable, but it’s not something people instinctively search for. They need education before they understand the value. We worked hard on this campaign. Troy Porter appreciated that effort and the way we showed up for his team. His 5-star review isn’t about hitting a revenue number. It’s about partnership and being the kind of company someone can trust when the path forward isn’t obvious. That matters to us.
“Zain was exceptional to work with. His communication was excellent, and anytime I had a question, concern, or request, he was quick to respond and willing to jump in and help… What I can say confidently is that Munzai worked hard to try to make the relationship successful. They listened to our concerns, made adjustments, stayed engaged, and genuinely tried to help us succeed. I appreciated the effort, responsiveness, and integrity they demonstrated throughout the process.”
Troy Porter, Owner at Enviro-Master Services · 5.0 on DesignRush, September 27, 2026
Testing without commitment
Pay-As-You-Go SDR is now live for teams that want to test outbound before committing to a dedicated rep.
Munzai Insights
12 Cold Calling Strategies That Work in 2026
We analyzed nearly 70,000 calls to understand what actually moves the needle in cold calling. And it turns out, the strategies that work aren’t complicated. They’re just intentional. This article breaks down the twelve approaches that consistently connect with prospects, build conversations that matter, and turn cold calls into real opportunities. Whether you’re just starting out or refining your outreach, these strategies are backed by real data and real results from teams doing this every single day.
Inside Munzai
Zain’s pick this month
This month I’ve been reading Creativity, Inc. by Ed Catmull, co-founder of Pixar, the studio behind Toy Story. The part that stayed with me is his admission that every Pixar film starts out bad. What made them great was a room of people honest enough to say what wasn’t working, and a team willing to fix it again and again.
Sales works the same way. The first version of a call script is never the one that books the meetings. The good one shows up after the team has listened to the calls, said plainly what fell flat, and rewritten it. At Munzai, I would rather hear an uncomfortable truth in a call review than a comfortable one in a client report.
Team spotlight
Shazim Ahmed
Sales Development Representative
Driving consistent pipeline growth through strategic outreach.
Salman Jawaid
Sales Development Representative
Boosted outreach efficiency via smart lead qualification.
Team Munzai in action: one final down, dreams still alive
The Munzai Cricket Team delivered a dominant performance against Al-Abbas Tigers CC in the NCL Sunday Half 2nd Edition Grand Final, securing victory by 107 runs. Atta Jan rose to the occasion with an outstanding performance that turned the match, earning Player of the Match honors. This wasn’t just a win on the scoreboard. It was a reminder of what happens when preparation meets execution, when individuals step up in crucial moments, and when a team trusts each other completely.
Grand Final, September 20, 2026: Munzai Team 213/4 (20 overs) beat Al-Abbas Tigers CC 106/9 (13 overs) by 107 runs. Player of the Match: Atta Jan, 46 off 30 balls and 2 wickets for 9 runs.
One trophy is home. But the work continues. With more finals ahead, the real test is maintaining this hunger and discipline. That’s where champions are made: not in the moments of celebration, but in how you show up the next day and the day after that.
Alhamdulillah for this achievement and the momentum it brings.
What’s coming next
- New: Introduced Pay-As-You-Go SDR for flexible outbound testing
- Team training: Latest sales technologies and software to scale up performance
- Tech enhancement: Advanced tools and systems for improved sales efficiency
- Hiring: Sales team positions opening in October
Let’s talk growth
Ready to scale your outbound?
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